Case File 234 · Investigation Psychology

Why Do People Avoid Answering a Question?

People avoid answering questions for many reasons, most of which have nothing to do with guilt. A question can be intrusive, unfair, confusing or unanswerable; the person may not know, may need to pro

By Murder Book Editorial TeamPublished by Gungrounds, the studio making Murder BookPublished Updated

People avoid answering questions for many reasons, most of which have nothing to do with guilt. A question can be intrusive, unfair, confusing or unanswerable; the person may not know, may need to protect someone else, may distrust the asker, or may simply be exercising a right not to speak. Avoidance is also socially skilful: research shows that people can "dodge" a question by answering a slightly different one, and listeners usually fail to notice. Because an evaded question looks much the same whether the motive is innocent or evasive, the fact that someone sidesteps a question is not evidence that they are lying or hiding wrongdoing. It is a signal to ask what is being avoided and why — and often to ask the question better.

Key takeaways

  • Avoiding a question has many innocent causes: privacy, not knowing, protecting others, distrust, confusion, or an unfair question.
  • People often dodge by answering a related but different question, and listeners frequently fail to detect it.
  • A sidestepped question is not proof of deception or guilt; the motive cannot be read from the avoidance itself.
  • Pressure and poorly framed questions produce more avoidance, not more truth.
  • The useful response is to clarify the question, lower the stakes, and look for independent evidence.
  • Declining to answer can be a considered choice, including the exercise of a right to stay silent.

What counts as avoiding a question?

Avoidance covers a wider range than outright refusal. Someone can change the subject, answer a narrower or broader question than the one asked, respond with a question of their own, give a vague non-answer, or say they would rather not say. Each of these leaves the original question partly or wholly unanswered, and each can be entirely reasonable.

The most studied form is the subtle one. In a 2011 paper titled "The artful dodger: answering the wrong question the right way," Todd Rogers and Michael Norton showed that speakers can respond to a similar but different question and get away with it. Listeners often did not notice the dodge, and — tellingly — they did not rate the dodger more negatively when the switch went undetected. The reason, the researchers argued, is that listeners are usually focused on whether they like and trust the speaker, not on auditing whether the answer actually fits the question. Dodging was caught far more often when the question was kept visible, or when the dodge was to an obviously unrelated topic.

Why would an innocent person avoid a straight answer?

Plenty of everyday motives lead people to sidestep, none of which imply wrongdoing.

  • They do not know. "I'm not sure" is sometimes delivered as a dodge simply because admitting ignorance is uncomfortable.
  • Privacy. The honest answer may expose something embarrassing or personal that is beside the point of the inquiry.
  • Protecting someone else. People deflect to avoid implicating a friend, a family member or a colleague, even when they themselves have done nothing wrong.
  • Distrust of the asker. If a person doubts the motives of the questioner, or fears being misquoted, caution looks like evasion.
  • The question is bad. Loaded, compound or presumptuous questions ("when did you stop...") cannot be answered cleanly, so a careful person refuses the frame rather than accept it.
  • Self-protection and rights. Declining to answer can be a deliberate, legitimate choice, including the exercise of a right to remain silent, which innocent people invoke too.

Because all of these produce the same surface behaviour, the avoidance alone does not tell you which one is in play. Closely related questions — why people avoid questions as a behaviour, and what deflection is — look at the conversational moves involved.

Does avoidance mean someone is guilty?

No. This is the key point and the easiest to get wrong. Treating evasion as proof of guilt assumes a reliable link between the behaviour and deception, and that link does not hold. People detect lies at only about 54% accuracy on average, and the behavioural cues they rely on are weak. Avoiding a question is one such cue, and it is ambiguous at its root.

There is also a basic asymmetry worth remembering: refusing to answer is exactly what someone protecting their privacy, their rights or another person would do — and also what someone with something to hide might do. The behaviour does not distinguish them. Even persistent avoidance is, at most, a reason to pursue the matter by other means. For the general case, see why there is no single reliable sign of deception, and for a close cousin of this question, whether silence is a sign of guilt.

Does pressure get past avoidance?

Rarely in a useful way. Pushing hard on an evaded question tends to raise defensiveness and can produce compliance rather than truth — people say what will end the pressure. It also increases the risk of contaminated answers, where a person adopts a detail suggested by the question itself. If the goal is accurate information, escalation is usually counterproductive.

What works better is reducing the reasons to avoid. Clarifying an ambiguous question, narrowing a sprawling one, explaining why the information is needed, and lowering the social stakes all make a straight answer easier to give. When a dodge does occur, simply re-asking the exact question — or keeping it in front of the person — exposes the gap far more reliably than confrontation, echoing the Rogers and Norton finding. A person who still declines may have a good reason, and that reason is worth understanding rather than overriding. The sibling question of what it means when someone changes their story raises the same caution about reading motive into behaviour.

How does avoidance work as a game mechanic?

Murder Book: The Art of Interrogation treats a dodged question as an opening rather than a confession. It is an upcoming narrative interrogation game from Gungrounds, an independent studio in Zagreb, Croatia, inspired by real police footage and psychological interviews. Its press kit lists Avoidance among the behaviours players learn to recognise, alongside Narrative Gaps and Fabrication.

In the game, noticing that a suspect has stepped around a question can open new branches — you might re-ask it more precisely, build enough trust that the person answers, or present evidence that makes the gap matter — but recognising avoidance is never framed as proof of guilt. Several explanations of a case can stay viable at once, and it is the evidence you connect, not the sidestep itself, that moves things forward. Cases are designed for focused 5–10-minute sessions. Murder Book is in development for PC (Steam) and mobile, with release currently planned for the end of Q2 2027.

Sources

  1. Rogers and Norton (2011), The artful dodger: answering the wrong question the right way. Journal of Experimental Psychology: Applied (Harvard Kennedy School)
  2. Bond and DePaulo (2006), Accuracy of deception judgments. Personality and Social Psychology Review (PubMed)
  3. DePaulo, Lindsay, Malone, Muhlenbruck, Charlton and Cooper (2003), Cues to deception. Psychological Bulletin (PubMed)
  4. Vrij, Hartwig and Granhag (2019), Reading lies: nonverbal communication and deception. Annual Review of Psychology (PubMed)
  5. Gungrounds, Murder Book fact sheet